Caregiver's FAQs
Have some basic questions about incontinence or DEPEND® incontinence products? Here are answers to some of the most common questions from caregivers to Depend.com.
Why have you changed your DEPEND® underwear products?
Women and men are different and have different needs. The DEPEND® brand recognizes and values these differences, so we're providing better protection by offering customized underwear.
What are the changes to the new DEPEND® Underwear for Women and Men?
New DEPEND® Underwear for Women now have a feminine waistband and leg openings that fit a woman's body just like women's underwear, and New DEPEND® Underwear for Men now have a masculine waistband and leg openings that fit a man's body just like men's underwear. Additionally, we have put DEPEND® absorbent protection where it’s needed most! This underwear is designed with the one you care for in mind so it fits just right and protects better!
How will the DEPEND® Underwear for Women and Men packages change?
At-shelf shopping should be simplified with the new colors on the new packages. Vibrant blue and pink color bars on the same green DEPEND® packages quickly tell you which is for men and which is for women. From there, you simply choose which size and absorbency you desire.
Are the new DEPEND® Underwear for Women and Men Extra and Super Plus absorbencies the same absorbency level as the older DEPEND® underwear products?
Yes.
Will DEPEND® Adjustable Underwear, Belted Shields, Fitted Maximum Protection, Guards for Men, and Boost still be available?
Yes, all other DEPEND® products will still be available.
When and where can I find the new DEPEND® Underwear for Women and Men?
Products will be available at most retailers that currently carry DEPEND® underwear by April 1st, 2009.
How do I read the new absorbency "dot" scale?
The scale is intended to show different absorbency levels for all DEPEND® products. The larger the colored dot, the higher the absorbency. For underwear, the third, or middle dot, denotes Extra absorbency and the fourth dot denotes Super Plus absorbency.
: How do I know what size is right?
For at-shelf shopping, waist size is the easiest way to select underwear size. But if you don't know the waist size, you can use hips or weight as a guideline by checking the sizing chart on the back of the package.
You can also reference the sizing charts for Depend® Underwear for Women and Men, Adjustable Underwear and Fitted Maximum Protection found on this web site to help determine size before you go shopping. Click here to learn more about all Depend® products.
What if I have other questions about DEPEND® products?
We value your loyalty to DEPEND® products and would love to hear from you! Call us Monday through Friday from 8:00 a.m. to 4:00 p.m. CST at 1-800-558-6423, or click here to contact us via email
How common is urinary incontinence?
Urinary incontinence affects an estimated 15 to 19 million people in North America.
Is it just a natural part of aging?
Incontinence is not an inevitable part of the aging process. According to the U.S. Agency for
Health Care Policy and Research, 86 percent of incontinent individuals who seek medical treatment
realize improvements, including complete restoration of continence. However, some age-related
changes such as the loss of estrogen in post-menopausal women and enlargement of the prostate in men,
may contribute to urinary incontinence.
Isn't this simply a matter of controlling wetness and odor?
Incontinence is more than a hygiene concern. Individuals with incontinence should always see their
health professional for a thorough evaluation.
Will the one I care for need surgery?
Although surgery is one of several available treatment options, it is usually reserved for
suitable candidates who are unable to take advantage of the many non-surgical alternatives.
Your healthcare professional can assist you in determining the best treatment for you.
What are the treatment options?
Available treatment options include bladder training, pelvic muscle rehabilitation, lifestyle
modifications, medications and more. In addition, incontinence may be a complication of certain
diseases, conditions or medications and may be reversible.
Is anyone working on a cure for incontinence? How close are they?
Medical science continues to discover more options for incontinence treatment and management everyday.
Surgeries are less invasive with fewer side effects and quicker recovery; more medications are available;
and absorbent products have improved a great deal over what they were just a few years ago. Research
funding from the June Allyson Foundation and other sources is helping speed the process.